Cadillac Shield includes the brand’s extensive warranty coverage and aforementioned maintenance program as well as courtesy transportation if warranty repairs are needed. It also includes 24-hour roadside assistance for the first five years or 100,000 miles.
All new owners will become part of Cadillac Shield along with previous buyers of 2011 models.
Additional ownership benefits covered by Cadillac Shield include a one-year subscription to OnStar Directions and Connections plan, which includes automatic crash response, turn-by-turn navigation, vehicle diagnostics, stolen vehicle assistance and hands-free calling, as well as OnStar and myCadillac smartphone apps.
This latter feature allows owners to set a reminder of where they parked, schedule maintenance services, locate a dealer and request roadside assistance through their smartphone.