The automaker is keen to change perceptions, though. That’s why it announced on Friday a new 6-year/72,000-mile (whichever comes first) People First Warranty.
The bumper-to-bumper warranty, which is twice as long as some rival offerings, is being introduced for 2018 and is fully transferable. Importantly, it includes powertrain coverage for engines, transmissions and—where applicable—all-wheel-drive systems. And this too is fully transferable.
The warranty covers all models bar the electric e-Golf, which has a 3-year/36,000-mile bumper-to-bumper warranty and 5-year/60,000-mile powertrain coverage. The e-Golf’s battery also has its own 8-year/100,000-mile coverage.
The announcement of the warranty comes on the same day that the Volkswagen Group announced it was taking an unexpected $2.95 billion charge in the third quarter due to what it said were “more technically complex and time-consuming” efforts surrounding its retrofit and buyback program for the diesel scandal. The cost of the scandal is now expected to surpass the $30 billion mark.