2011 Saab 9-5Enlarge Photo
This means that SPNA will now provide warranty administration and related services for Saab models previously covered by a GM limited warranty. These include 2009 and prior model year Saabs.
The benefit for those owners of the older Saab models is they now have the opportunity to have their vehicles looked after by technicians trained at Saab’s factory in Sweden, and who only use genuine Saab parts and accessories.
They also now have access to SPNA’s network of 179 service centers located across North America.
The agreement also calls for the establishment of a new customer assistance center, which will be accessible by all Saab owners when it goes online next year.
In addition to its agreement with GM, SPNA has also announced that it will be launching a new “Saab Secure” program early next year that will provide limited service support to owners of 2010 and 2011 model year Saabs, i.e. those sold while Saab was under the control of Dutch firm Spyker.