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The new version debuting on the 2015 Mustang will provide dispatchers with additional data about a crash. While the current system only displays the location (via GPS), SYNC will now be able to tell dispatchers if multiple seat belts were buckled—indicating multiple occupants—the amount of deceleration that occurred, and the type of crash (front, side, rear, or rollover).
If a crash occurs, SYNC 911 Assist will call 911 using the driver's paired smartphone. The dispatcher receives a prerecorded message saying that a Ford vehicle has been in a crash, and asking if the operator would like to retrieve GPS data. Ford says it constructs the message as efficiently as possible to save time, and after it's done a voice line opens so the dispatcher can talk directly with the car's occupants.
SYNC 911 Assist requires Ford owner consent to be enable the feature when initially pairing a smartphone with a car's infotainment system. Owners also have the option to cancel a call before it is placed.
In addition to enhanced SYNC 911 Assist, the 2015 Mustang will also get an expanded version of SYNC AppLink, which features more streamlined phone-to-car pairing, and makes use of vehicle data for increased app functionality.