The results were a shocking 36.8% higher than the second worst ranked company, GM, whose claims totaled $4.46 billion last year. Close behind was Ford on $4.10 billion and Toyota with $2.37 billion, according to Automotive News.
Considering that Chrysler has just offered a lifetime warranty for its powertrains, the issue of escalating claims costs is an even bigger factor in seeing Chrysler return to profitability. Things are looking up. According to Chrysler's executive vice president Frank Klegon, warranty costs have fallen 40% over the past five years and that most of the $6.1 billion total is actually due to the expensive repairs for Mercedes branded models.