Part of High Gear Media

News

Hong Kong Witnesses First Aston Martin One-77... Supercars
May 27, 2012

Wreckage of Aston Martin One-77 that crashed in Hong Kong - Image courtesy Weibo

2013 Volkswagen CC Gets Sporty R-Line Trim Luxury
May 27, 2012

Formula 1 Monaco Grand Prix Weather Forecast Racing
May 27, 2012

SEE ALL NEWS

Topics

Reviews

Videos

2013 Mercedes-Benz G63 AMG: First Drive

SEE MORE VIDEOS

Spy Shots

2014 Audi S3 Hatchback Spy Shots

2013 Porsche 911 GT3 Spy Shots

2013 Aston Martin DBS Replacement Spy Shots

Car Tech

Volvo Explains Its Pedestrian Airbag System

The founders of Google and one of their autonomous Toyota Prius hybrids

California On Track To Be Next State For Autonomous Car Trials

Audi Offering 4-Year SiriusXM Traffic Subscription On Select 2013 Models

Home

News

Luxury

Infiniti Personal Assistant: Your Own Complimentary Concierge

Infiniti Personal Assistant: Your Own Complimentary Concierge

Nelson Ireson

Editor BIO

Nelson is an Editor at High Gear Media focusing on reviewing cars and covering the hottest topics in luxury and performance cars, car culture, and... More

LATEST ARTICLE
Volkswagen Golf R Cabrio Patent Photos Revealed
What to do if you love the Volkswagen Golf R, but just can't do without a drop-top car for summer?... Read More

#3LEADERBOARD RANK
5443ARTICLES CONTRIBUTED
205COMMENTS POSTED

1,921 views Jul 13, 2011

Follow Nelson

Add to circle

2011 Infiniti G37 Coupe IPL live from Pebble Beach

Stepping up to compete with the bundled service and maintenance features sold by much of its luxury competition, Infiniti launched a new service this week called "Infiniti Personal Assistant." It aims to offer 24-hour concierge service to new Inifniti owners.

What can this personal concierge do for you? Give them a call, whether in the car or out, and they can offer:

Directory Assistance and Driving Directions
City Guides
Weather Forecasts
Dining Suggestions and Reservations
Movie Times and Reviews
Travel Arrangements
Emergency Assistance
Schedule Reminders
Stock Market Information
Sports Scores and Stats, General Trivia Answers
Consumer Product Reviews and Price Comparisons

The Personal Assistant service is part of Infiniti's Total Ownership Exerience, the brand's push to bring its dealer interaction and customer service up to world-class luxury levels--an issue that has troubled many of the newer or lower-end luxury marques.

The Personal Assistant will be included with the purchase of any new Infiniti, and includes four years of access. Four years of access for a "companion account" that authorizes a second mobile phone number is available for an additional fee. Infiniti Certified pre-owned car buyers can add a four-year contract, and standard pre-owned buyers can add a 1-year contract.

A nine-month test period in four major cities has just been completed, and Infiniti plans to roll the service out to all of its markets within 90 days.