GM renews commitment to American people

 

Both financing company GMAC and General Motors have announced new offers to entice more buyers

Both financing company GMAC and General Motors have announced new offers to entice more buyers

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No one in the U.S. can reasonably be unaware of the current condition of the U.S. car market or its primary domestic companies. The carmakers' current pleas to the U.S. Congress for federal loan packages to help prevent bankruptcy - or worse - are the focal point of even mainstream news coverage of late. Perhaps that's why General Motors has issued its apology and explanation for the current situation to the American buyer.

The somewhat perplexing message of the missive, released today as a statement and in advertising, is that while GM admits it has allowed its quality to 'fall below industry standards', issued 'lackluster' designs, agreed to untenable labor compensation plans and focused unduly on pickups and SUVs, it nonetheless recognizes these faults and therefore deserves government aid.

While these two ideas may seem to be at cross-purposes - and to all common-sense metrics, they are - they oddly fit the ethos of the past several weeks of Congressional posturing, during which the Detroit companies first brazenly flew in on private corporate jets, then bashfully returned at the wheels of fuel-efficient in-house offerings.

The more personal message, directed to the U.S. consumer, reveals what may be a genuine desire to reconnect on a basic level, and to assure the folks who will eventually be footing the loan package bill, via income taxes, that GM is back on course. Blaming the unexpectedly sudden downturn in the global economy and the car market in particular - to a degree, justifiably so - GM nevertheless manages to promise a bright future while apologizing for the current dim outlook.

A recap of the recent events in Congress, the plan GM has submitted in order to seek federal aid, and a timeframe for recovery, which GM schedules for 2011, occupy the remainder of the statement.

Publicly revealing its regret and detailing its poor judgment may be the sort of contrition that flies well in Congress, but one has to wonder if it will just spell more dissatisfaction and doubt in the brand's future for the average American, equally hard-hit by the poor economy, but without the benefit of a multi-billion-dollar bailout.



 
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Comments (2)
  1. OK, I may work in public relations, but I don't think I'm the only one who can detect more than an ounce of spin here. Yet, at the same time GM tries to be contrite, one of their most senior executives responsible for North American operations is already back-tracking on earlier company statements about reducing the number of brands.

    Like an addict that simple can't stop repeating his or her past mistakes, GM is unable to shed brands, other than Oldsmobile. Surely, they can part with Pontiac and Saturn. If so, they would still have roughly twice the number of U.S. brands compared to Ford or Chrysler. The short term price paid to dealers will be worth it.

    GM: how many brands do you need to serve a severely reduced market share? In case you haven't noticed, most of those brands just cannibalize sales from each other, not grow your business. After all, that's why you decided to create Saturn.
     
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  2. keep chevy,buick,cadillac,and pontiac. kill gmc, saturn, saab, hummer
     
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    Bad stuff?

 

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