surveys
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The results are in for this year’s J.D. Power and Associates U.S. Vehicle Dependability Study and it appears Lexus has topped the rankings for the second year in a row. The Japanese automaker not only had the highest ranked brand, with those surveyed in the 2013 study experiencing only around 71 problems for every 100 of its vehicles, but also the highest ranked model, the RX, with those surveyed experiencing just 57 problems for every 100 examples of the luxury crossover. By comparison, the most dependable vehicle in last year’s study was a Lexus LS, which had a substantially...
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Volkswagen Group Scores Best Total Quality In Latest Strategic Vision Survey
Lead by the top-scoring Audi A8 Sedan, the Volkswagen Group has taken top honors in the latest Strategic Vision Total Quality Index (TQI) survey. TQI seeks to measure how closely the experience of quality matches a customer’s desire for quality, factoring in numerous variables (such as...
Kurt Ernst -
Audi Tops Luxury Brands In Latest Strategic Vision Study
For the second year in a row, Audi is the luxury manufacturer with the highest number of vehicles on the Strategic Vision Total Value Index, which recognizes models for their overall value. Factoring in to the equation are variables such as warranty coverage, technical innovation, standard...
Kurt Ernst -
Lexus Tops 2012 J.D. Power Dependability Study, Chrysler Comes Last
The results are in for this year’s J.D. Power and Associates U.S. Vehicle Dependability Study and it appears that Lexus has come out on top in the final standings. Rounding out the five highest-ranking brands are Porsche, Cadillac, Toyota and Scion, respectively. At the other end of the...
Viknesh Vijayenthiran -
Lexus Customers Most Satisfied With Dealers In Luxury Segment
The latest J.D Power Sales Satisfaction Index study reveals that Lexus has the most satisfied customers of any brand in the luxury segment.
Kurt Ernst -
Consumer Reports: Sports Cars Are The Most Satisfying Segment
The latest Consumer Reports satisfaction survey shows that buyers of sporty cars are happiest overall with their purchase decisions.
Kurt Ernst -
After 10 long years at the top, silver has finally been dethroned by white as the world’s most popular color for new cars. The claim is the result of a study conducted by one of the world’s leading manufacturers of transportation coatings, PPG Industries. According to PPG, approximately 21 percent of 2011 model-year cars around the world have been white. Silver and black were tied for second most popular at 20 percent. In the U.S., white is the most popular, featuring on 20 percent of all new cars sold in 2011, followed by silver on 19 percent and black on 18 percent. In Europe...
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Tech Blamed For Stressed "Gen Y" Drivers; Some Tips To Help
If you were born some time between the 1970s and the mid 1990s you're what's known as "Generation Y", and new research has shown that you're much more likely to be stressed behind the wheel than your "Baby Boomer" predecessors. The survey was conducted by Galaxy Research, on 1,010 people across...
Antony Ingram -
You Have Reached Your Destination... With A Map, Not Sat Nav
If you're aged between 18 and 24 years old you could be forgiven for having never seen a road atlas. These archaic paper-based devices require you to use planning and a sense of direction to navigate from one place to another, and remain silent throughout your journey. According to research by the...
Antony Ingram -
J.D. Power: Consumers Want Vehicle Diagnostics Technology
What electronic feature would you most like from your next car? That's what J.D. Power and Associates asked 18,000 vehicle owners, and 55 percent were interested in a vehicle diagnostics service. A system that allows your vehicle to send and receive information on car troubles to an engineer was...
Antony Ingram -
Lincoln Voted Top Luxury Brand In 2011 Vehicle Satisfaction Awards
Let us be the first to say that the results of the latest 2011 Vehicle Satisfaction Awards, conducted by influential auto industry resource AutoPacific, came as a bit of a surprise. Lincoln, arguably the most overlooked of luxury brands, was voted the ‘Top Premium Brand’ in the awards...
Viknesh Vijayenthiran -
Audi's Facebook Fans 'More Engaged' Than Justin Bieber's
You might think that of all groups most likely to barrage a Facebook post with "Likes" in the shortest possible time, pop star Justin Bieber's army of wildly fanatical teen fans would top the list. Not so: A new study by Visibli has shown that German automaker Audi has the most engaged fans on...
Antony Ingram -
The Chinese market is quickly proving to be a major boon for luxury automakers, none more so than BMW it seems, which has ranked first out of the top 100 most desired brands in China. According to a recent survey conducted by Hong Kong consultancy firm Clear Asia, BMW beat out the likes of Rolex and Apple in the glorified popularity contest. BMW also beat out fellow automakers--and closest rivals--Mercedes-Benz and Audi, which ranked in eight and 12th spots respectively. According to researchers, the Bavarian automaker is seen as sexy, confident, exciting and sophisticated. BMW is well aware...
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Consumers Want Simpler Gadgets; How About Simpler Cars?
They say that the simple things in life can bring the most pleasure. Though not everything simple automatically brings happiness to your life, there's certainly a joy to be had from machines and gadgets that operate with economy of movement. A recent survey by Accenture has revealed that more than...
Antony Ingram -
Audi Seen As Most Valuable Luxury Brand In Strategic Vision Study
In the past, value for money hasn’t been seen as one of the major requirements for luxury car buyers but in today’s ever competitive world value--or perceived value--is becoming more important than ever. Thankfully, there are resources on hand for consumers like Strategic Vision’s...
Viknesh Vijayenthiran -
Porsche Tops 2010 J.D. Power And Associates Dependability Study
The results are in for this year’s J.D. Power and Associates U.S. Vehicle Dependability Study and it appears that sports car manufacturer Porsche has come out on top in the final standings. Knocking off Buick and Jaguar from the top spot, Porsche just edged out Lincoln in second and Buick in...
Viknesh Vijayenthiran -
Porsche wins 'most recommended brand' title, Japan and Detroit dominate 'most recommended vehicles'
Devoted Porsche owners have given the brand the top ranking in a survey designed to figure out which brand and model of car most new car buyers would recommend to other potential purchasers. The survey, which was given to around 25,000 people who had bought cars between September and December 2008...
Kenneth Hall -
Ford comes out on top of Honda in latest initial quality survey
For the past several years, Ford has been steadily raising its initial quality rankings, saving tons of money in warranty repairs along the way. This time around, the company has finally surpassed perennial top contender Honda in the 2009 Global Quality Research System (GQRS) rankings. Last year...
Ralph Hanson -
Chrysler's vehicles, like all of America's cars, have improved greatly in recent years. But not-too-distant memory reminds us of the Le Baron and even of another ill-fated Italian tie-up and its Maserati-branded spawn. So Fiat's poor scores in the most recent JD Power survey in the United Kingdom gives cause to wonder if the Fiat-Chrysler union might ultimately be a tragic one. Fiat's role in helping to save Chrysler post-bankruptcy was applauded by President Obama just days ago, but already the naysayers are building their case. And unfortunately, it's shaping up to be a decent one. The...
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Ford's image improves by staying above the fray, says study
It wasn't so long ago that people were deriding Ford for mortgaging the Blue Oval itself, key investors were dumping shares into the open market and the company was forced to sell off its stake in Mazda. But now a study is saying things have turned around, with Ford's image improving in relation to...
Nelson Ireson -
Buick And Jaguar End Lexus’ 14-Year Reign In Dependability Study
Lexus has finally been knocked from its top ranking in the annual Vehicle Dependability Study run by influential research firm J.D. Power and Associates. The latest study, which ranks brands and vehicles by how reliable they are, saw Buick and Jaguar tie for the top spot after moving up from sixth...
Viknesh Vijayenthiran -
Jaguar ranks #1 in J.D. Power sales satisfaction survey
For the fourth of the last five years, Jaguar has taken the top spot in J.D. Power's Sales Satisfaction Index (SSI), which measures satisfaction with the sales process. The turnaround from the doldrums of the 1990s and early 2000s is remarkable, establishing the Leaping Cat as the dominant leader...
Ralph Hanson -
Lexus Rates Highest In Latest J.D. Power Dependability Study, Followed By Mercury And Cadillac
Lexus has once again taken top honors in the annual J.D. Power and Associates vehicle dependability study, a position it’s held for the past 14 years. Last year, however, saw Buick sharing the top spot but in the latest study the GM division has slipped to sixth place. The annual study looks...
Siddarth Raja -
Buick Equals Lexus In J.D. Power Dependability Study
Buick has equaled Lexus in J.D. Power and Associates’ latest vehicle dependability study, the first time in twelve years that another carmaker has tied with the industry leader for first place. For the 2007 vehicle dependability study, more than 53,000 owners of cars bought in 2004 were...
Kenneth Hall