satisfaction

Let us be the first to say that the results of the latest 2011 Vehicle Satisfaction Awards, conducted by influential auto industry resource AutoPacific, came as a bit of a surprise. Lincoln, arguably the most overlooked of luxury brands, was voted the ‘Top Premium Brand’ in the awards, as voted upon by more than 68,000 new car buyers and leasers across the country. And if you thought Lincoln being voted the best of the premium brands was odd, Chrysler, with all its financial troubles of the recent past, was voted the ‘Top Popular Brand’. The annual awards, now in their...