
2011 Hyundai Sonata
We like the 2011 Hyundai Sonata. Quite a lot, really--and that's before we even start talking about the 2.0T turbocharged model or the hybrid. But there's at least one person that doesn't like the Sonata--so much so that they've sold it back to Hyundai and vowed never to drive one again. Why? Because the steering wheel in her car is possessed, or appears to be.
The demonic explanation probably isn't the right one, but Hyundai isn't sure what's going on either. As the video shows, the steering wheel goes off-center, and remains that way even after the car is shut off and restarted. The portion of the incident on video comes after the owner's reported on-road problem: the steering suddenly leapt to the left, putting the car into the next lane of traffic. Fortunately, she was able to get the car stopped at the side of the road without collision.
We were intrigued by the video as sent to us by the owner, and asked Hyundai what they knew about the matter. Miles Johnson, Hyundai USA's manager of product public relations, responded. "We became aware of the posting on YouTube Wednesday morning and quickly determined that the video was of a vehicle that a team of Hyundai engineers had investigated in early April. While we could not duplicate the condition, we did repurchase the car and our investigation is underway."
When we asked if the steering was in any way related to the problems that led to the recent Lexus LS steering-related recall--perhaps through parts from the same supplier--Johnson said simply, "This is an entirely different matter than the one Lexus had."
Bottom line: neither we nor Hyundai is sure what's going on here, or whether this might be a systemic issue or just one problematic car. At the least, however, it shows that a potentially dangerous steering issue is possible with the car.
It also raises questions about the industry's mass adoption of electric power steering assist systems for fuel economy reasons, and the potential impact they may have on road safety in general, including brands like Lexus, BMW, Mercedes-Benz, and more. The fact that Hyundai's engineers weren't able to figure out what was causing the problem and weren't able to duplicate it after re-purchasing the car shows Toyota/Lexus isn't alone in finding it difficult to chase down electrical and/or electronic gremlins in its cars.
We'll keep you updated as the situation develops.
[Hyundai, YouTube]
Have an opinion?
Rico Posted: 7/1/2010 11:30am PDT
CarRAHHH!! Posted: 7/1/2010 10:02pm PDT
Seems like it to me.
darren Posted: 7/3/2010 3:57pm PDT
http://www.youtube.com/watch?v=MLHWgAmx3Iw
Ed Posted: 7/25/2010 5:24pm PDT
While driving on the highway suddenly two lights came on, one was a red light saying ESP and the other one was the amber anti-slip light. Since I was driving on the highway I didn't notice my power steering went out until I had to make a lane change.
I made it home without the power steering and parked it in the driveway. When I turned off the engine and started again everything went back to normal, the two light turned off and the power steering was working again. This car has less than 5000 miles on the odo meter.
Andrew MCDonald Posted: 7/25/2010 5:52pm PDT
Marly Zager Posted: 7/25/2010 7:08pm PDT
CARL BENDER Posted: 8/17/2010 9:34pm PDT
Another 2011 Sonata owner told me with out any prompting on my part, that his Sonata is one great car in all respects, but the steering and if they would fix that problem, the car would be world class.
The local factory rep drove my car as did the selling dealer's service manager and they both told me that the car handles normal and their is no problem with it. My answer to that is, I purchased the car and had unpleasant experence of driving it 6000+ miles and in my opinion the steering is far from being normal. This car is a wonderful designed and engineered vehicle, a very good value price wise, great gas mileage out of the gate, quiet and comfortable ride. but the steering and its control make this diamond into a piece of coal.
James Posted: 8/28/2010 8:33am PDT
dan Posted: 9/1/2010 8:05am PDT
Yes, I have just gotten off the phone with Hyundai. They completely are denying the issue. They said that it is within standard. The dealer compared it to other vehicles on the lot (at the same time of day) and said that since all the others were the same that it is within standard. This is a complete joke. They should compare the same car in the morning when it is cool and then after it has been in the sun for the day. My radio is starting to get permanent display damage now. Sort of annoying. I have to say that when I went to the dealer you could tell they knew it was an issue. Then all of the sudden when I talk to Hyundai it is no longer an issue. Very interesting to me.
-Brian
Tom Posted: 2/10/2011 5:38pm PST
KrittMasta Posted: 2/16/2011 3:35pm PST
2) Transmission issue. Trust me, I know how Korean transmissions are. Don't cry when you start getting transmission repair around 20K - 40K miles. Some is less than that.
3) DGI kills injector way faster with carbon deposit. Honda has this experience 15 - 20 years ago and was able to produce way more powerful engine for smaller engine block.
4) Cheap plastic interior that won't handle the heat.
Need I go on? There is a reason why people still buy Honda.
Dave Posted: 4/2/2011 11:26am PDT
emadsound Posted: 5/27/2011 9:42am PDT
Same dealer feed back
alignments twice in 2 weeks , reset of the steering
problem back again
2- the right front break too hot than the other wheels
3- steering power hard after 40 Km speed thats make you feel bad because the pulling needs corrections all the way and if the steering is hard you push harder and get more than you need so you will do it again to correct the correction
4- start from 0 the car takes time to think before moving or you have to push too much to respond
5-you cant make smooth turn because the steering push
your hand and the gears changing at same time the 3 firs gears are too short
it is very nice car to watch not to drive
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